Receptionist - Las Colinas

Las Colinas Post Acute in; Ontario (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401(k)

Life Insurance

Paid Sick Time

Paid Time Off (PTO)

Retirement Plan

Employee Assistance Program

Career Growth Opportunities

Supportive Team Environment

Job summary

PACS Group is seeking a professional Receptionist to join Las Colinas Post Acute on a full-time basis. You will be the first friendly face for residents, families, visitors, vendors, and staff, handling a busy front desk with warmth and efficiency.

You will manage calls, greet guests, and provide essential administrative support while upholding confidentiality and a welcoming atmosphere in a fast-paced healthcare environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong multitasking and time-management abilities.
• Customer-focused and professional demeanor.
• Ability to handle confidential information with discretion.

Responsibilities

• Answer and direct incoming phone calls courteously and efficiently.
• Welcome residents, families, visitors, and vendors in a warm, professional manner.
• Assist with administrative tasks including filing, data entry, and copying.
• Maintain visitor logs and follow security procedures.
• Route messages promptly to appropriate departments and provide support as needed.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Organization

Problem solving

Professionalism

Dependability

Education

High school diploma or equivalent

Tools

Phone system

Data entry

Filing

Job description

Receptionist (Full-Time) Las Colinas Post Acute Pay Range: $17.48 - $18.00 per hour, DOE Schedule: Full-Time Availability: Must be available to work weekends Be the First Friendly Face Our Guests See Las Colinas Post Acute is seeking a professional, dependable, and customer-focused Receptionist to join our team. As the first point of contact for residents, families, visitors, vendors, and staff, the Receptionist plays a vital role in creating a welcoming and positive experience while supporting the daily operations of our facility. If you thrive in a fast-paced environment, enjoy helping others, and have strong administrative and communication skills, we'd love to hear from you.

Job Summary

The Receptionist is responsible for managing the facility's front desk, answering and directing phone calls, greeting visitors, handling inquiries, and providing administrative support in a professional and timely manner.

Essential Duties & Responsibilities

• Answer and direct incoming phone calls courteously and efficiently.
• Welcome residents, families, visitors, and vendors in a warm and professional manner.
• Assist with administrative and clerical tasks including filing, data entry, and copying.
• Maintain visitor logs and follow facility security procedures.
• Route messages promptly to appropriate departments.
• Support various departments with administrative needs as assigned.
• Maintain confidentiality of resident and employee information.
• Help ensure the front reception area remains organized and presentable.

Qualifications

• Excellent verbal and written communication skills
• Strong multitasking abilities and attention to detail
• Outstanding customer service and interpersonal skills
• Strong organizational and time management skills
• Effective problem-solving abilities
• Empathy and professionalism when interacting with residents and families
• Ability to prioritize tasks in a fast-paced environment
• Dependability, punctuality, and a positive attitude
• Previous receptionist, administrative, healthcare, or customer service experience preferred

Benefits

• 401(k)
• Life Insurance
• Paid Sick Time
• Paid Time Off (PTO)
• Retirement Plan
• Employee Assistance Program
• Career Growth Opportunities
• Supportive Team Environment

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.