Front Desk Concierge (Part-Time / Weekend)

Stratton Amenities; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Stratton Amenities seeks a reliable Front Desk Concierge to support a luxury residential community. You will maintain a professional lobby presence, greet residents and guests, and manage visitor access with courteous, efficient service.

This role requires excellent communication, strong organization, and the ability to handle multiple tasks in a fast-paced environment. Weekend availability and a neat, professional appearance are essential to succeed in this position.

Qualifications

• Experience in concierge/front desk, hospitality, or customer service is preferred.
• Strong communication and interpersonal abilities.
• Must be available to work weekends consistently.

Responsibilities

• Maintain a professional, welcoming lobby presence.
• Greet residents and guests, manage visitor access, and announce arrivals.
• Answer and route phone calls with proper etiquette.
• Handle packages, deliveries, and key control per property procedures.
• Monitor building access and follow security protocols.
• Assist residents with requests, reservations, and general inquiries.
• Maintain accurate logs and reports for incidents, visitors, and deliveries.
• Coordinate with property management and escalate issues as needed.
• Ensure the front desk and lobby remain clean, organized, and presentable.

Skills

Communication skills

Interpersonal skills

Professional appearance

Reliability

Punctuality

Multitasking

Job description

Chicago, United States | Posted on 08/03/2026

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Key Responsibilities

• Maintain a professional, welcoming lobby presence at all times
• Greet residents and guests, manage visitor access, and announce arrivals
• Answer and route phone calls with proper etiquette
• Handle packages, deliveries, and key control according to property procedures
• Monitor building access and follow security protocols
• Assist residents with requests, reservations, and general inquiries
• Maintain accurate logs and reports for incidents, visitors, and deliveries
• Coordinate with property management and elevate issues when needed
• Ensure the front desk and lobby remain clean, organized, and presentable

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and able to work independently
• Comfortable handling multiple tasks in a fast-paced environment
• Basic computer proficiency and ability to learn property systems

Requirements

• Must be available to work weekends consistently
• Must be able to stand or sit for extended periods
• Must pass a background check

Compensation

• Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and consider all qualified applicants without regard to protected characteristics.