Front Desk Concierge (Part-Time)

Stratton Amenities; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role maintains a welcoming lobby presence, welcomes residents and guests, and manages visitor access while handling inquiries and coordinating with the property team.

The position requires strong communication, a professional appearance, and the ability to multitask in a fast-paced environment. Weekend work and solid customer service skills are essential for success.

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and able to work independently
• Comfortable handling multiple tasks in a fast-paced environment
• Basic computer proficiency and ability to learn property systems

Responsibilities

• Maintain a professional, welcoming lobby presence at all times
• Greet residents and guests, manage visitor access, and announce arrivals
• Answer and route phone calls with proper etiquette
• Handle packages, deliveries, and key control according to property procedures
• Monitor building access and follow security protocols
• Assist residents with requests, reservations, and general inquiries
• Maintain accurate logs and reports for incidents, visitors, and deliveries
• Coordinate with property management and elevate issues when needed
• Ensure the front desk and lobby remain clean, organized, and presentable

Skills

Front desk experience

Customer service

Communication skills

Professional appearance

Multitasking

Tools

Computer literacy

Job description

Chicago, United States | Posted on 06/05/2026

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Key Responsibilities

• Maintain a professional, welcoming lobby presence at all times
  
• Greet residents and guests, manage visitor access, and announce arrivals
  
• Answer and route phone calls with proper etiquette
  
• Handle packages, deliveries, and key control according to property procedures
  
• Monitor building access and follow security protocols
  
• Assist residents with requests, reservations, and general inquiries
  
• Maintain accurate logs and reports for incidents, visitors, and deliveries
  
• Coordinate with property management and elevate issues when needed
  
• Ensure the front desk and lobby remain clean, organized, and presentable
  

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred
  
• Strong communication and interpersonal skills
  
• Professional appearance and demeanor
  
• Reliable, punctual, and able to work independently
  
• Comfortable handling multiple tasks in a fast-paced environment
  
• Basic computer proficiency and ability to learn property systems
  

Requirements

• Must be available to work weekends consistently
  
• Must be able to stand or sit for extended periods
  
• Must pass a background check
  

Compensation

• Competitive hourly rate based on experience
  

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.