Front Desk Concierge | Multi-Line Switchboard & Guest Experience

Keiser University; Melbourne (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Keiser University is seeking a receptionist to manage front-desk duties and greeting responsibilities. The role requires handling calls, routing messages, and maintaining a welcoming lobby area for prospective applicants.

The ideal candidate has a strong customer-service background, excellent communication skills, and proficiency with Word and Excel, with the ability to multitask and stay organized in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Background in customer service.
• Switchboard experience with multiple lines.
• Proficient in Word and Excel.
• Strong communication and multitasking abilities.
• Flexible schedule required.

Responsibilities

• Direct calls to the appropriate individuals.
• Notate telephone and in-person messages and forward to the recipient.
• Greet all visitors in a cordial and professional manner.
• Maintain a comfortable, organized lobby area for prospective applicants.
• Perform other duties and responsibilities as assigned.

Skills

Strong communication

Word/Excel skills

Organizational skills

Positive attitude

Flexible schedule

Education

High School Diploma

Tools

Switchboard experience

Job description

Keiser University is seeking a receptionist to manage front-desk duties and greeting responsibilities. The role requires handling calls, routing messages, and maintaining a welcoming lobby area for prospective applicants.

The ideal candidate has a strong customer-service background, excellent communication skills, and proficiency with Word and Excel, with the ability to multitask and stay organized in a fast-paced environment.