Front Desk Concierge – Mission-Driven Nonprofit

Greenwich House, Inc.; New York (NY); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical Insurance

403(b) plan

Paid time off

Job summary

Greenwich House, located in New York, seeks a Front Desk Lobby Receptionist to greet visitors, direct them, and handle calls with courtesy. The role includes mail handling, directory maintenance, and enforcing lobby security in a busy facility serving families, students, and community members.

The position is full-time, onsite at 27 Barrow Street, with a 35-hour week (Mon-Fri, 7:00 AM - 3:00 PM) and a $27/hour rate. Benefits include medical/dental/vision, a 403(b) plan, and generous PTO.

Qualifications

• Previous reception experience preferred.
• Proficient with Microsoft Word, Excel, Outlook.
• Strong communication and interpersonal abilities.
• Highly organized with multitasking and prioritization skills.
• High school diploma; Office management certification is a plus.

Responsibilities

• Greet guests and provide a positive first impression.
• Direct visitors to the appropriate office or person.
• Answer and screen incoming calls professionally.
• Sort and distribute mail daily.
• Maintain the company directory and accuracy of information.
• Track visitors and enforce safety protocols.
• Ensure lobby protocols keep the space secure and welcoming.
• Perform clerical duties: filing, copying, transcribing, faxing.
• Keep the reception area tidy and presentable.
• Support scheduling of front-desk activities and meetings.
• Provide in-person and phone/email information accurately.
• Be aware of building events and services offered.

Skills

Receptionist experience

Microsoft Office

Communication skills

Organizational skills

Education

High School Diploma

Office Management cert (a plus)

Tools

Office machinery

Job description

Greenwich House, located in New York, seeks a Front Desk Lobby Receptionist to greet visitors, direct them, and handle calls with courtesy. The role includes mail handling, directory maintenance, and enforcing lobby security in a busy facility serving families, students, and community members.

The position is full-time, onsite at 27 Barrow Street, with a 35-hour week (Mon-Fri, 7:00 AM - 3:00 PM) and a $27/hour rate. Benefits include medical/dental/vision, a 403(b) plan, and generous PTO.