Lux Wellness Club Concierge

SmartRecruiters, Inc.; Los Angeles (CA); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive salary & benefits

Complimentary Club membership

Perks with Personal Training, Pilates,

Spa and Shop access

Job summary

Equinox is seeking a friendly front desk associate in Los Angeles to greet members and guests, answer calls, and respond to inquiries. You will update accounts, keep the club area tidy, and support other departments as needed, ensuring an exceptional guest experience.

The role emphasizes effective communication in person, by email, and over the phone, with shifts including opening, closing, and mid-day hours. Prioritizing health and fitness is a plus for the team.

Qualifications

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED or equivalent work experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness, and/or sports.
• Must be friendly, vibrant, and outgoing.
• Must be able to effectively communicate in person, via email, and via phone.

Responsibilities

• Greet members and guests professionally.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members’ accounts as needed.
• Maintain an orderly and clean work area.
• Work opening/closing/mid-day shifts.

Skills

Customer service

In-person communication

Phone & email

Education

HS diploma/GED

Tools

Computer literacy

Job description

Equinox is seeking a friendly front desk associate in Los Angeles to greet members and guests, answer calls, and respond to inquiries. You will update accounts, keep the club area tidy, and support other departments as needed, ensuring an exceptional guest experience.

The role emphasizes effective communication in person, by email, and over the phone, with shifts including opening, closing, and mid-day hours. Prioritizing health and fitness is a plus for the team.