Front Desk Concierge & Guest Experience Champion

Commonwealth Senior Living; Haddam (CT); On-site; USD 22,000 - 28,000; Full time

Job summary

Commonwealth Senior Living is seeking a Concierge for a full-time shift, Wednesday through Sunday, 7:30am to 3:30pm. The role serves as the front-of-house contact for guests, visitors, and vendors, requiring courteous behavior and professional appearance.

Responsibilities include signing in guests, guiding them to rooms, answering calls, and supporting administrative tasks for the Community Leadership Team.

Qualifications

• High school education or equivalent required.
• Must be able to read, write, speak and understand the English language.
• Prior experience in working with public.
• Basic computer skills preferred.

Responsibilities

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone, takes messages, respond to requests, transfer calls.
• Announce appointments and arrivals to appropriate staff.
• Type memos, correspondence, reports, and other documents as requested.
• Keep front desk and lobby area neat and organized.
• Perform other duties as assigned by Business Office Manager or Executive Director.

Skills

Public interaction

Telephone handling

English language

Computer basics

Education

High school diploma

Job description

Commonwealth Senior Living is seeking a Concierge for a full-time shift, Wednesday through Sunday, 7:30am to 3:30pm. The role serves as the front-of-house contact for guests, visitors, and vendors, requiring courteous behavior and professional appearance.

Responsibilities include signing in guests, guiding them to rooms, answering calls, and supporting administrative tasks for the Community Leadership Team.