Front Desk Concierge & Guest Experience

Omni Hotels & Resorts; ChampionsGate (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts in ChampionsGate, Florida, is seeking a guest service professional to ensure an exceptional check-in and check-out experience for all guests. The ideal candidate will be committed to providing courteous and professional service, contributing to maintaining our 4-Star/4-Diamond Standards.

Responsibilities include being familiar with hotel procedures, customer service, and cash handling. A strong inclination for customer service and prior cash handling experience are essential for this role.

Qualifications

• High propensity for customer service.
• Previous cash handling experience.

Responsibilities

• Ensure appropriate checking in and out of guests.
• Provide courteous and professional service to guests.
• Maintain 4-Star/4-Diamond Standards of guest service.

Skills

Customer service

Cash handling

Tools

Microsoft Office

Synergy

Nucleus

Epitome

Vision

GoConcierge

Job description

Omni Hotels & Resorts in ChampionsGate, Florida, is seeking a guest service professional to ensure an exceptional check-in and check-out experience for all guests. The ideal candidate will be committed to providing courteous and professional service, contributing to maintaining our 4-Star/4-Diamond Standards.

Responsibilities include being familiar with hotel procedures, customer service, and cash handling. A strong inclination for customer service and prior cash handling experience are essential for this role.