Front Desk Concierge — Growth, PTO & 401(k) Benefits

Serenity Mental Health Centers; Nocatee (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off (PTO)

Paid holidays

Health, dental, and vision coverage

401k plan

Referral rewards

Career growth opportunities

Job summary

Serenity Mental Health Centers is seeking a friendly Front Desk Receptionist to welcome visitors, manage check-ins, and answer calls. You’ll be the first positive face guests see, ensuring a calm, organized check-in process and a hospitable atmosphere.

No prior industry experience is required as we provide comprehensive training; bring energy, enthusiasm, and a desire to help others to join a collaborative team and grow with us.

Qualifications

• Calm energy and attention to detail are essential for a welcoming front-desk presence.
• Ability to multitask and stay organized in a busy environment.
• Strong team spirit and reliable collaboration with staff are required.

Responsibilities

• Greet visitors with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport by remembering names, stories and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Support the team wherever needed in a collaborative environment.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Email

Scheduling systems

Databases

Job description

Serenity Mental Health Centers is seeking a friendly Front Desk Receptionist to welcome visitors, manage check-ins, and answer calls. You’ll be the first positive face guests see, ensuring a calm, organized check-in process and a hospitable atmosphere.

No prior industry experience is required as we provide comprehensive training; bring energy, enthusiasm, and a desire to help others to join a collaborative team and grow with us.