Front Desk Concierge - Full/Part Time

Benchmark Senior Living; Yarmouth (ME); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Holidays & floating holidays

Discounted meals

Paid training

Referral bonus

Wellness programs

401k with match

Medical, vision & dental

Tuition reimbursement

Paid time off

Job summary

Bay Square at Yarmouth, part of Benchmark Senior Living, is hiring Front Desk Receptionists for full-time and part-time shifts. The role runs 8am-2pm and 2pm-8pm, offering $17-$19 per hour.

You will be the information hub for residents, families, staff, and visitors, handling calls and basic computer tasks as needed. Responsibilities include greeting visitors, routing calls, maintaining appointment books, and acting as a concierge for residents.

Qualifications

• High school diploma preferred.
• Expert knowledge of telephone system and ability to teach others.
• Strong customer service and communication skills.

Responsibilities

• Greets visitors upon arrival and directs them appropriately.
• Handles phone calls professionally and routes callers or answers questions promptly.
• Offers refreshments to visitors when applicable.
• Manages appointment books for doctor and beauty appointments.
• Acts as concierge for residents, coordinating taxis and service issues.
• Maintains a tidy, welcoming lobby.

Skills

Telephone system

Customer service

Reception experience

Education

High school diploma or equivalent

Job description

Bay Square at Yarmouth is looking for Full Time & Part Time Receptionists to join their team!

Full Time & Part Time Opportunities

8am-2pm and 2pm-8pm

$17-$19/HR

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
  
  

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others
  
  

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status