Receptionist

Benchmark Senior Living; Connecticut; Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Uniforms provided

Associate Referral Bonus Program

Wellness Programs

401k with company match

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to be the information hub for Crescent Point at Niantic, Niantic, CT. You will greet residents, families, and visitors, handle calls, and assist with simple computer tasks to support daily operations.

This position offers an open shift of 3pm-7pm, three shifts per week with weekend availability, and a benefits package including holidays, meal program, uniforms, 401k matching, tuition reimbursement, and wellness programs.

Qualifications

• High school diploma or equivalent preferred.
• Excellent telephone system knowledge and ability to train others.
• Strong guest relation and front-desk skills.

Responsibilities

• Greets visitors upon arrival and provides information.
• Handles calls professionally and routes or answers promptly.
• Offers refreshments to visitors when applicable.
• Manages appointment books for doctor, beauty, and related services.
• Acts as concierge for residents (taxis, service issues, newspaper deliveries).
• Keeps lobby clean, organized and welcoming.

Skills

Reception

Phone etiquette

Customer service

Concierge

Scheduling

Lobby maintenance

Education

High school diploma

Job description

Crescent Point at Niantic, 417 Main Street, Niantic, Connecticut, United States of America

Job Description

Posted Thursday, September 3, 2026 at 4:00 AM

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate .

Open Shift: 3p-7p 3 shifts per week and week-end availability

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status

Crescent Point at Niantic, 417 Main Street, Niantic, Connecticut, United States of America