Front Desk Concierge for a Caring Community

Friends Homes; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounted meals

Employee gyms and indoor pool

Medical, dental, and vision insurance

401(k) Retirement Plan

Paid Annual Leave

Access to earned wages before payday

Employee scholarship opportunities

EAP

Discounted tickets and local perks

Job summary

Friends Homes is hiring a Part-Time Concierge to be the friendly first contact for residents, visitors, and staff. You will handle phones, greet residents at entry, and support daily administrative tasks with courtesy and confidentiality.

The role requires basic computer skills, proficiency with MS Word/Excel, and strong organizational abilities. Weekend shifts and a welcoming team environment are offered.

Qualifications

• Must have strong customer service and communication abilities.
• Experience in front-desk or administrative roles is preferred.
• Proficiency with MS Word/Excel and basic computer tasks is desirable.

Responsibilities

• Sort and distribute incoming and outgoing mail; process packages and deliveries
• Greet and assist residents, visitors, applicants, and staff while providing welcoming, courteous service
• Answer incoming calls, take and distribute messages, and assist with resident and staff communications
• Monitor community access, issue visitor badges, and report suspicious or disruptive activity
• Follow fire, safety, and emergency procedures and communicate with appropriate personnel
• Assist residents with forms, transportation requests, event registrations, and other needs
• Coordinate deliveries including medications, flowers, groceries, and other items
• Submit maintenance and EVS work orders and assist with resident requests
• Provide administrative support, including copying, office supplies, petty cash, receipts, postage, and storage assignments
• Enter resident charges into Full Count and maintain accurate records as needed
• Support daily front-desk operations and perform additional administrative duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Confidentiality

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Resident portal system

Job description

Friends Homes is hiring a Part-Time Concierge to be the friendly first contact for residents, visitors, and staff. You will handle phones, greet residents at entry, and support daily administrative tasks with courtesy and confidentiality.

The role requires basic computer skills, proficiency with MS Word/Excel, and strong organizational abilities. Weekend shifts and a welcoming team environment are offered.