Front Desk Concierge — Elevate Guest Experience (Room Discounts)

Del Monte Hotel Management LLC; City of Troy (NY); Vor Ort; USD 23.000 - 24.000; Vollzeit

Benefits dieser Stelle

Hotel room discounts

Discounts on food & beverages

Professional development opportunities

Comprehensive benefits for full-time

Zusammenfassung

DelMonte Hotel Group is seeking a Front Desk Clerk to deliver exceptional guest service and manage standard front desk tasks. You will greet guests, check them in, answer calls, help with reservations, and coordinate with housekeeping when needed.

Ideal candidates will have strong communication skills, a customer-focused mindset, and the ability to multitask in a busy hotel setting. Benefits and a supportive team environment are offered.

Qualifikationen

• 1 to 3 months related experience; high school diploma or GED or equivalent.
• Strong organizational and time-management skills.
• Excellent customer service and communication abilities.
• Ability to multi-task in a fast-paced hotel environment.

Aufgaben

• Greet, register, and assign rooms to guests.
• Answer telephone and handle inquiries professionally.
• Post charges, compute bills, collect payments, and make change.
• Make and confirm reservations; monitor room availability.
• Provide hotel information and directions; assist with lobby upkeep.
• Assist with shuttle scheduling and guest transportation where applicable.

Kenntnisse

Customer service

Communication

Multi-tasking

Phone etiquette

Ausbildung

High school diploma or GED

Jobbeschreibung

DelMonte Hotel Group is seeking a Front Desk Clerk to deliver exceptional guest service and manage standard front desk tasks. You will greet guests, check them in, answer calls, help with reservations, and coordinate with housekeeping when needed.

Ideal candidates will have strong communication skills, a customer-focused mindset, and the ability to multitask in a busy hotel setting. Benefits and a supportive team environment are offered.