Front Desk Concierge: Elevate Guest Experience

Hampton Inn & Suites Ogden; Ogden (UT); On-site; USD 17,047 - 24,280; Full time

Job summary

Hampton Inn & Suites Ogden is seeking a front desk agent who provides excellent guest experiences. Responsibilities include guest check-in/check-out, managing bookings, and ensuring accurate guest information.

The ideal candidate is a high school graduate with strong communication, organizational, and customer service skills. Experience in the hotel industry is preferred. The position offers a compensation of $15 per hour.

Qualifications

• 1+ year of hotel industry experience or related job preferred.
• Brilliant communication skills and strong work ethic.
• Ability to handle stressful situations efficiently.

Responsibilities

• Perform regular bookkeeping duties for guest information.
• Handle customer complaints and manage bookings.
• Check-in and check-out guests, distribute keys.

Skills

Interpersonal skills

Time management

Organizational skills

Customer service skills

Education

High school diploma or GED

Tools

Microsoft Office

Reservation management systems

Job description

Hampton Inn & Suites Ogden is seeking a front desk agent who provides excellent guest experiences. Responsibilities include guest check-in/check-out, managing bookings, and ensuring accurate guest information.

The ideal candidate is a high school graduate with strong communication, organizational, and customer service skills. Experience in the hotel industry is preferred. The position offers a compensation of $15 per hour.