Front Desk Concierge - Compassionate Senior Living

Franklin Park Senior Living; San Antonio (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Franklin Park Sonterra is seeking a friendly concierge to work at the front desk, serving as the first contact for guests and residents at our assisted living and memory care community in San Antonio, TX.

The role involves administrative support, customer service by phone and in person, and assisting with a variety of duties as needed. Starting wage depends on experience, with a rotating schedule and opportunities to learn daily.

Qualifications

• Must be comfortable using computers and phone systems.
• Friendly, personable, and respectful when assisting elders.
• Strong problem-solving and communication skills.
• Reliable, punctual and dependable.

Responsabilités

• Answer phone promptly and professionally and forward calls.
• Assist with mail and deliveries; sort and route.
• Support urgent staffing needs by contacting part-time staff.
• Help residents register for activities and sign in/out.
• Assist marketing with move-ins and data entry into the database.
• Relay service requests to maintenance and keep reception tidy.
• Create forms, run reports, and perform clerical tasks.

Connaissances

Computer savvy

Customer service

Interpersonal skills

Dependability

Outils

Microsoft Office

CRM/Database entry

Description du poste

Franklin Park Sonterra is seeking a friendly concierge to work at the front desk, serving as the first contact for guests and residents at our assisted living and memory care community in San Antonio, TX.

The role involves administrative support, customer service by phone and in person, and assisting with a variety of duties as needed. Starting wage depends on experience, with a rotating schedule and opportunities to learn daily.