Resident Services Concierge - Senior Living

Franklin Companies; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Beautiful working environment

Variety of duties

Opportunity to learn something new

Job summary

Franklin Companies in San Antonio is looking for a bright and personable concierge to join their team. This role involves providing exceptional customer service as the first point of contact for guests, supporting administrative tasks across departments, and managing various duties in a beautiful assisted living environment.

The ideal candidate is computer savvy, personable, dependable, and enjoys working directly with seniors. The position offers the chance to make a difference in residents' lives while enjoying a variety of duties and a supportive workplace.

Qualifications

• Excellent customer service skills in person and by telephone.
• Ability to assist residents effectively with various tasks.
• Experience in administrative support roles.

Responsibilities

• Answer phone calls promptly and professionally.
• Assist with mail and deliveries.
• Support staffing needs and manage schedules.
• Provide information for residents and assist them.
• Handle security issues that may arise.

Skills

Computer savvy

Personable and resourceful

Problem-solving ability

Dependability

Job description

Franklin Companies in San Antonio is looking for a bright and personable concierge to join their team. This role involves providing exceptional customer service as the first point of contact for guests, supporting administrative tasks across departments, and managing various duties in a beautiful assisted living environment.

The ideal candidate is computer savvy, personable, dependable, and enjoys working directly with seniors. The position offers the chance to make a difference in residents' lives while enjoying a variety of duties and a supportive workplace.