Front Desk Concierge - Automotive Customer Experience

Fort Myers; Denver, Northern (CO, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA

401k with company match

PTO

Paid parental leave

Award-winning training

Career growth opportunities

Job summary

Mercedes-Benz of Denver is seeking a Receptionist to be the first point of contact for guests, greeting visitors, handling calls, scheduling appointments, and providing administrative support for a positive customer experience.

The role emphasizes professional communication, reliability, and teamwork within a dynamic dealership environment, aligned with award-winning training and competitive benefits.

Qualifications

• Previous receptionist, customer service, or administrative experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a professional and positive attitude.
• Ability to multitask and remain organized in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office and dealership software systems.
• Reliable attendance, punctuality, and a strong commitment to customer satisfaction.

Responsibilities

• Greet customers and visitors in a friendly, professional, and timely manner.
• Answer and direct incoming phone calls to the appropriate departments and team members.
• Assist with scheduling appointments and maintaining accurate customer records.
• Support dealership operations with clerical and administrative tasks as needed.
• Maintain a clean, organized, and professional reception area.
• Provide exceptional customer service while addressing basic inquiries and concerns.
• Collaborate with sales, service, and administrative teams to ensure a seamless customer experience.

Skills

Receptionist experience

Customer service

Administrative support

Microsoft Office

Job description

Mercedes-Benz of Denver is seeking a Receptionist to be the first point of contact for guests, greeting visitors, handling calls, scheduling appointments, and providing administrative support for a positive customer experience.

The role emphasizes professional communication, reliability, and teamwork within a dynamic dealership environment, aligned with award-winning training and competitive benefits.