Front Desk Concierge at Wellness Clinic

Game Kings; Melrose Park (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

5 Day Work Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount and Services

Company parties

Flexible schedule

Free uniforms

Opportunity for advancement

Wellness resources

Employee discounts

Job summary

Game Kings is seeking a friendly Front Desk Representative to join our clinic team. You will greet clients, book appointments, answer calls, and collect payments, creating a welcoming and efficient front desk experience.

The ideal candidate communicates clearly, uses scheduling software, and can multitask with a positive attitude while supporting holistic health services and accurate patient records. This role requires teamwork and a professional demeanor.

Qualifications

• One or more years of experience as a receptionist or similar role preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.
• Meticulous with patient information and paperwork.
• Supportive of holistic healing and overall health and wellness.
• Patient dedicated.
• Supportive to all staff members as we are a small business with a close knit team.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Create new patient charts.
• Gather insurance information.
• Collect copays.
• Respond to faxes and emails.
• Contact local providers to obtain records for patients.
• Clean rooms.
• Assist our Providers if requested.
• Set up patients on our additional Therapy devices in office (Hako-Med, Red Light Bed, Decompression Table, Ultrasound, Traction Device).
• Set up and take down our in house informational Workshops.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Customer service

Communication

Multitasking

Computer skills

Scheduling software

Attention to detail

Team player

Holistic health interest

Professional demeanor

Tools

Scheduling software

Job description

Game Kings is seeking a friendly Front Desk Representative to join our clinic team. You will greet clients, book appointments, answer calls, and collect payments, creating a welcoming and efficient front desk experience.

The ideal candidate communicates clearly, uses scheduling software, and can multitask with a positive attitude while supporting holistic health services and accurate patient records. This role requires teamwork and a professional demeanor.