Front Desk Concierge — Affordable Housing

Charities Housing; San Jose (CA); On-site; USD 25,000 - 29,000; Part time

Job summary

Charities Housing is seeking a Desk Clerk for Pensione Esperanza, San Jose, CA. The role guards building security, greets guests, answers questions, and manages the front desk under the Property Manager.

The position is approximately 20 hours weekly, with potential evening and weekend shifts. Duties include visitor logs, phone routing, and enforcing lobby rules to ensure a safe, welcoming environment.

Qualifications

• High School Diploma or equivalent required.
• Ability to relate well to residents, guests and staff.
• Good judgment and flexibility in attitude and schedule.
• Good communication skills and telephone manners.
• Previous experience in a similar role is desirable.
• Ability to work independently and follow directions.

Responsibilities

• Be the public person at the front desk; greet guests and provide entry to vendors or visitors.
• Greet and assist visitors and vendors.
• Maintain visitor and daily logs and front desk forms.
• Answer telephone calls and route messages.
• Provide information on applications and unit availability.
• Post and distribute tenant notices.
• Monitor TV security and report suspicious activity; call 911 if needed.
• Enforce lobby rules and after-hours guest policy.
• Document maintenance requests after hours with all relevant details.
• Perform other duties as assigned by the Property Manager.

Skills

Communication skills

Telephone etiquette

Customer service

Flexibility

Independent work

Education

High School diploma or equivalent

Tools

Computer basics

Job description

Charities Housing is seeking a Desk Clerk for Pensione Esperanza, San Jose, CA. The role guards building security, greets guests, answers questions, and manages the front desk under the Property Manager.

The position is approximately 20 hours weekly, with potential evening and weekend shifts. Duties include visitor logs, phone routing, and enforcing lobby rules to ensure a safe, welcoming environment.