Evening Front Desk & Resident Services Clerk

Mercy Housing Management Group; San Francisco (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Paid time off between Christmas and NY

15 days PTO in first year

Medical plan options

Dental coverage (adult/child)

Vision coverage

403(b) retirement plan with company

Paid parental and caregiver leave

Company-paid life insurance

Employee Assistance Program (EAP)

Free basic dental coverage

Pet insurance options

Job summary

Mercy Housing Management Group in San Francisco is seeking a part-time Desk Clerk (swing shift) to greet residents and visitors, manage access, and provide friendly customer service.

This on-site role requires a high school diploma and front desk or hospitality experience; duties include answering calls, maintaining logs, monitoring security, and coordinating with staff.

The position offers competitive hourly pay and a comprehensive benefits package in a supportive, inclusive community.

Qualifications

• High school diploma or equivalent.
• General office, front desk, customer service, hospitality, or security experience preferred.
• Strong communication and problem‑solving skills.
• Ability to remain professional and calm in a variety of situations.
• Commitment to serving diverse communities with compassion and respect.

Responsibilities

• Welcome residents and visitors while providing exceptional customer service.
• Monitor building access and maintain accurate visitor logs.
• Answer and direct phone calls, taking detailed and accurate messages.
• Conduct routine property patrols to help maintain a safe community environment.
• Communicate important information to property staff and appropriate authorities as needed.
• Respond appropriately in emergency situations by contacting emergency services.
• Support a respectful, secure, and inclusive living environment for residents.

Skills

Customer Service

Communication

Education

High School or equivalent

Tools

Yardi

Microsoft Word

Job description

Mercy Housing Management Group in San Francisco is seeking a part-time Desk Clerk (swing shift) to greet residents and visitors, manage access, and provide friendly customer service.

This on-site role requires a high school diploma and front desk or hospitality experience; duties include answering calls, maintaining logs, monitoring security, and coordinating with staff.

The position offers competitive hourly pay and a comprehensive benefits package in a supportive, inclusive community.