Front Desk Concierge

TenBrook Orthodontics; Mays Landing (NJ); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Modern facilities

Career growth opportunities

Meaningful clinical work

Job summary

TenBrook Orthodontics is seeking a friendly dental front desk coordinator to greet patients and manage data across multiple software platforms. You will communicate appointment status via phone, email, text, and in person, while maintaining confidential insurance and billing records.

The ideal candidate has 1+ years in medical/dental front desk work, strong communication skills, and a solid understanding of dentistry terminology. Join a team focused on patient care and professional collaboration.

Qualifications

• 1+ years of medical or dental front desk experience.
• Experience with medical or dental insurance verification.
• Detail oriented and comfortable in a fast paced environment.
• Punctual, professional, and confidential in all interactions.
• Exceptional written and verbal communication skills.
• Organized with strong knowledge of dentistry and dental terminology.

Responsibilities

• Greet and engage patients with warmth and professionalism
• Manage patient data and charting across multiple software systems
• Communicate with patients on status and appointments via phone, email, text, and in person
• Maintain accurate, confidential patient records including insurance and financial information
• Schedule appointments and answer patient questions about billing and preparation
• Maintain a clean, sterile, patient centered working environment

Skills

Front desk experience

Dental terminology

Communication skills

Customer service

Data entry

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and engage patients with warmth and professionalism


• Manage patient data and charting across multiple software systems


• Communicate with patients on status and appointments via phone, email, text, and in person


• Maintain accurate, confidential patient records including insurance and financial information


• Schedule appointments and answer patient questions about billing and preparation


• Maintain a clean, sterile, patient centered working environment

Qualifications

• 1+ years of medical or dental front desk experience


• Experience with medical or dental insurance verification


• Detail oriented and comfortable in a fast paced environment


• Punctual, professional, and confidential in all interactions


• Exceptional written and verbal communication skills
  
• Organized with strong knowledge of dentistry and dental terminology

What We Offer

• Modern facilities and advanced technology


• Mentorship and career growth opportunities


• A diverse patient base and meaningful clinical work

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