Front Desk Concierge

Smile-Shopp; Dublin (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Mentorship and career growth

Modern facilities and advanced tech

Job summary

Smile-Shopp in Dublin, OH is seeking a friendly dental front desk team member to deliver exceptional patient experiences. You will greet patients, verify insurance, and manage scheduling and data entry with care.

This role emphasizes confidentiality, accurate billing information, and coordination with doctors and staff to keep the office running smoothly. The position offers modern facilities, mentorship, and opportunities for career growth within a patient-centered practice.

Qualifications

• 1+ years of medical or dental front desk experience
• Experience with medical or dental insurance verification
• Detail oriented and comfortable in a fast paced environment
• Confidential in all interactions

Responsibilities

• Greet and engage patients with warmth and professionalism
• Manage patient data and charting across multiple software systems
• Communicate with patients on status and appointments via phone, email, text, and in person
• Maintain accurate, confidential patient records including insurance and financial information
• Schedule appointments and answer patient questions about billing and preparation
• Maintain a clean, sterile, patient centered working environment

Skills

Communication skills

Attention to detail

Organizational skills

Punctuality

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and engage patients with warmth and professionalism


• Manage patient data and charting across multiple software systems


• Communicate with patients on status and appointments via phone, email, text, and in person


• Maintain accurate, confidential patient records including insurance and financial information


• Schedule appointments and answer patient questions about billing and preparation


• Maintain a clean, sterile, patient centered working environment

Qualifications

• 1+ years of medical or dental front desk experience


• Experience with medical or dental insurance verification


• Detail oriented and comfortable in a fast paced environment


• Punctual, professional, and confidential in all interactions


• Exceptional written and verbal communication skills
  
• Organized with strong knowledge of dentistry and dental terminology

What We Offer

• Modern facilities and advanced technology


• Mentorship and career growth opportunities


• A diverse patient base and meaningful clinical work

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