Front Desk Coordinator with overrides

Smile Doctors; Greenville (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401(k) plan

Paid time off

Holidays

Discounts on braces

Job summary

Shaw Orthodontics in Greenville, TX is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, verify insurance, schedule appointments, process payments, and support daily office operations.

The role requires strong communication, customer service, and multitasking skills. High school diploma or equivalent preferred; bilingual a plus. We offer competitive salary, benefits, PTO and a positive, people-first culture.

Qualifications

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Strong communication and multitasking skills; bilingual a plus.

Responsibilities

• Greet and receive patients and visitors, directing them to the appropriate team.
• Answer, screen, and route phone calls; manage emails and messages.
• Verify insurance information and collect patient data on visit.
• Schedule and adjust appointments; print reminders.
• Process payments and post to accounts; coordinate billing.
• Support office tasks and assist marketing initiatives as needed.

Skills

Communication

Customer service

Multitasking

Teamwork

Bilingual

Education

High school diploma or equivalent

Job description

## Front Desk Coordinator with overridesApplylocations: Greenville, TXtime type: Full timeposted on: Posted Todayjob requisition id: JR100469Looking for a career that makes you smile?We’re seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks emails, text messages, voicemails* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone* Work on reports**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing* Excellent Customer Service skills* Multitasking skills**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Shaw Orthodontics?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.Shaw Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*