Front Desk & Community Support Specialist (Military Families)

Ivyhill Technologies, LLC; Illinois, United States, Northern America, Americas; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Job summary

Ivyhill Technologies, LLC is actively seeking a Front Desk Receptionist for its project at Scott AFB, IL. This full-time role provides front desk support, information, and referrals for the Military & Family Readiness Center.

The candidate will greet visitors, answer calls, manage registrations, assist with scheduling, and maintain referral tools while keeping information confidential. A high school diploma and one year of administrative experience are required.

Qualifications

• High school diploma or equivalent.
• At least one year of administrative experience.
• Basic understanding of military protocol and Air Force terminology.
• Excellent customer service skills.
• Ability to work with a diverse population.
• Strong communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Provide front desk reception support, information, and referrals at the Scott AFB M&FRC.
• Greet customers and answer/transfer calls; direct customers within the center.
• Set up and maintain workshop registrations and track attendance.
• Perform data entry and maintain records per standard procedures.
• Maintain and update in-house referral tools and scheduling systems.
• Handle printing issues and basic computer assistance for customers.
• Maintain confidentiality of all personal information and secure data.
• Support EFAC activations and open/close lobby and workstation daily.
• Assist with office supply orders and coordinating requests with staff.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based scheduling

Job description

Ivyhill Technologies, LLC is actively seeking a Front Desk Receptionist for its project at Scott AFB, IL. This full-time role provides front desk support, information, and referrals for the Military & Family Readiness Center.

The candidate will greet visitors, answer calls, manage registrations, assist with scheduling, and maintain referral tools while keeping information confidential. A high school diploma and one year of administrative experience are required.