Front Desk & Community Access Specialist

Project-Home; Philadelphia (Philadelphia County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Company-paid life and disability

Paid parental leave

Flexible Spending Accounts (FSA)

401(k) with employer matching

Generous Paid Time Off

Employee wellness programs

Professional development and career成长

Job summary

Project HOME is seeking a Receptionist in Philadelphia to be the professional point of contact for staff, residents, contractors and guests while monitoring building access to ensure tenant safety.

The role emphasizes delivering high-quality customer service, with a schedule of Monday–Friday, 4PM–12AM and a pay rate of $18.15 per hour. A High School Diploma or GED and at least 1 year of related experience are required.

Qualifications

• High School Diploma or GED required.
• At least 1 year of related experience.

Responsibilities

• Maintain a constant presence at the front desk and verify access for staff, residents, guests, and deliveries.
• Establish and maintain respectful relationships with residents and community members.
• Conduct hourly rounds to monitor security and check doors/windows; use cameras for surveillance.
• Answer calls, take messages, and assist with clerical tasks like typing, filing, copying, and deliveries.
• Facilitate room setups for community space meetings.
• Document shift summaries and share during shift change.

Skills

Basic computer/technology literacy

Education

High School Diploma or GED

Job description

Project HOME is seeking a Receptionist in Philadelphia to be the professional point of contact for staff, residents, contractors and guests while monitoring building access to ensure tenant safety.

The role emphasizes delivering high-quality customer service, with a schedule of Monday–Friday, 4PM–12AM and a pay rate of $18.15 per hour. A High School Diploma or GED and at least 1 year of related experience are required.