Front Desk Receptionist

gobravvo; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

gobravvo in Suwanee, GA is seeking a Front Desk Receptionist for a full-time role. You will be the first point of contact for visitors and callers, handling calls, scheduling, and basic office tasks while presenting a professional image to clients.

The position offers training, potential licensing in Property & Casualty and Life & Health, and a benefits package including medical/dental/vision and PTO. Strong communication and organizational skills are essential.

Qualifications

• Dependability and a strong track record of customer service excellence.
• Excellent written and verbal communication skills.
• Ability to work a full shift without personal cell phone use except emergencies.

Responsibilities

• Answer and direct telephone calls with professionalism.
• Greet and assist visitors, ensuring a positive experience.
• Schedule and manage appointments for team members and clients.
• Handle mail and documents; maintain up-to-date records.
• Create basic spreadsheets, word processing docs, and presentations as needed.
• Perform internet research to support office and client needs.

Skills

Customer service

Communication

Multitasking

Organization

Tools

Word processing

Spreadsheets

Presentations

Internet research

Job description

The Front Desk Receptionist plays a pivotal role in ensuring smooth daily operations and providing exceptional customer service within a professional office environment. As the initial point of contact for visitors and customers, the Front Desk Receptionist is responsible for a variety of administrative and clerical tasks that support both clients and internal teams. This position provides an excellent opportunity for individuals seeking a rewarding administrative career, especially those who are organized, personable, and dedicated to delivering outstanding service. The Front Desk Receptionist is often the face of the organization, setting the tone for visitors and clients, and is instrumental in shaping first impressions.

In this full-time role, the Front Desk Receptionist is entrusted with managing a wide range of office support activities. These include answering and directing telephone calls, welcoming and assisting visitors, handling mail, scheduling appointments, organizing documents, and maintaining up-to-date records. The position also requires proficiency in word processing, spreadsheet creation, and presentation development, as well as conducting internet research as needed. Strong communication skills and the ability to multitask are essential, as the Front Desk Receptionist must interact with multiple stakeholders, including clients, team members, and management.

The Front Desk Receptionist position offers a dynamic and supportive work environment, with opportunities for learning and professional development. New team members will receive comprehensive training, including guidance on industry-specific practices and office procedures. Additionally, the role provides valuable exposure to the insurance industry, including the opportunity to obtain relevant licenses such as Property & Casualty and Life & Health, further enhancing career prospects.

The company is committed to supporting the well-being and growth of its employees by offering a competitive compensation package, which includes a base salary, bonus potential, paid time off for personal and vacation needs, and comprehensive medical, dental, and vision benefits. Employees are encouraged to take advantage of the professional development opportunities available, and high performers may be considered for advancement within the organization.

Working as a Front Desk Receptionist in this environment means being part of a diverse and inclusive team that values dependability, professionalism, and a positive attitude. The ideal candidate will demonstrate reliability, excellent interpersonal skills, and a desire to contribute to a collaborative workplace. Dependable transportation and a commitment to maintaining a professional presence throughout the workday are required. A background check will be conducted as part of the hiring process, and candidates must be eligible to obtain necessary insurance licenses. The company is proud to be an Equal Opportunity Employer and invites candidates from all backgrounds.

Front Desk Receptionist - Summary

• Serves as the first point of contact for visitors and clients, ensuring a welcoming and professional environment.
• Performs a variety of administrative and office support functions to facilitate efficient office operations.
• Provides valuable experience and professional growth opportunities within the insurance industry.

Duties & Responsibilities

• Answer and direct incoming telephone calls with professionalism and accuracy.
• Greet and assist visitors, ensuring a positive and helpful experience.
• Schedule and manage appointments effectively for team members and clients.
• Handle incoming and outgoing mail, including billings and distribution of brochures.
• File and organize paperwork, maintaining up-to-date records and documentation.
• Update contact information for policyholders as needed.
• Print, fax, or send proof of insurance documents as requested by customers.
• Create spreadsheets, word processing documents, and presentations as required.
• Utilize strong internet research skills to support office and client needs.
• Perform additional administrative duties as assigned to support team goals.

Salary & Benefits

• Competitive base pay with performance-based bonus potential.
• PTO (paid time off) for vacation and personal needs.
• Comprehensive medical, dental, and vision insurance options.
• Valuable professional experience with growth and advancement opportunities.

Qualifications & Requirements

• Demonstrated dependability and a strong track record of customer service excellence.
• Exceptional communication skills, both written and verbal.
• Ability to work a full shift without the use of a cell phone except in emergencies.
• Reliable transportation to and from the workplace.
• Clean criminal background; background check required.
• Eligibility to obtain Property & Casualty and Life & Health insurance licenses (training provided).

Ideal Candidate Snapshot

• Positive, approachable, and professional demeanor.
• Highly organized with strong attention to detail.
• Adaptable and able to learn new systems quickly.
• Desire to contribute to a collaborative and high-performing team.

Other Relevant Information

• This position is with an independent contractor agent, not directly with a national insurance provider.
• Employees must complete all applicable licensing and training requirements.
• The company is an Equal Opportunity Employer and encourages applicants from all backgrounds.

If you are a motivated individual seeking a rewarding administrative career as a Front Desk Receptionist.