Front Desk & Communications Specialist

Bisihi; Hawaii; Hybrid; USD 30,000 - 40,000; Full time

Job summary

Bisihi is seeking an administrative assistant to create a positive first impression for the agency. You will operate a telephone console, handle incoming, outgoing, interoffice calls and route messages to the appropriate individual.

You will also receive and announce visitors, sort incoming mail, correspondence and faxes, and perform Personal Lines data entry along with routine clerical work as needed. Strong communication and multitasking in a fast-paced environment are essential.

Qualifications

• Must have customer service skills relating to people in a professional and courteous manner in person and over the phone.
• Must be able to work in a fast paced environment handling multiple tasks.
• Requires working to established procedures and meeting deadlines.
• Type 35-45 wpm.
• Must have basic knowledge of computer programs and office equipment.
• Must have good oral and written communication skills and the ability to understand and carry out oral and written instructions.

Responsibilities

• Operating a telephone console and handling calls.
• Routing calls or messages to appropriate individual.
• Receives and announces visitors.
• Sorts incoming mail, correspondence and faxes for distribution.
• Performs Personal Lines data entry and routine clerical work as needed.

Skills

Customer service skills

Typing 35-45 wpm

Basic computer knowledge

Oral and written communication

Job description

This position creates a positive first impression for the agency. Responsibilities include operating a telephone console, handling incoming, outgoing, interoffice calls and routing calls or messages to appropriate individual. Receives and announces all visitors. Sorts incoming mail, correspondence and faxes for distribution. Performs Personal Lines data entry and routine clerical work as needed.

Minimum Qualifications:

• Must be able to work in a fast paced environment handling multiple tasks.
• Requires working to established procedures and meeting deadlines.
• Must have customer service skills relating to people in a professional and courteous manner in person and over the phone.
• Requires good oral and written communication skills and the ability to understand and carry out oral and written instructions.
• Must have basic knowledge of computer programs and office equipment.
• Type 35-45 wpm.

Other duties as required by the position.

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