Front Desk Closer and Floater

The Learning Experience; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Learning Experience is seeking a Front Desk Closer & Floater to support classrooms, greet families, and manage enrollment-related communications. This role emphasizes creating a welcoming environment for children, families, and staff.

You will collaborate with teachers and front office teams, handle tours, registrations, and daily information flow while maintaining organization and efficiency in a fast-paced environment.

Qualifications

• 2+ years in a customer-facing or sales-focused role.
• Childcare or classroom experience is a plus.

Responsibilities

• Support in the classroom to create a safe, nurturing, and engaging environment.
• Greet and engage families, conduct tours, assist with enrollment and registration, and relay information to families.

Skills

Customer engagement

Communication

Relationship building

Multitasking

Leadership

Computer systems

Sales mindset

Dependable

Job description

Front Desk Closer & Floater

Schedule: 9:30 AM–6:30 PM

• Classroom Support
  • Spend the majority of the day working in the classroom and supporting teachers.
  • Create a safe, nurturing, and engaging environment for children.
  • Build positive relationships with children, families, and coworkers.
  • Communicate with parents about their child's daily experiences, adventures, and achievements.
  • Assist with maintaining a clean, organized, and welcoming classroom environment.
• Front Office & Customer Engagement
  • Welcome families and visitors with a warm, friendly, and professional attitude.
  • Conduct tours for prospective families and highlight the center's programs and features.
  • Follow up with prospective families and assist with enrollment.
  • Assist with registration and enrollment processes.
  • Communicate important information to families, including newsletters and billing-related communications.
• School Closing Responsibilities
  • Take ownership of the school's closing procedures each evening.
  • Ensure classrooms, common areas, and the front office are secure and ready for the next day.
  • Complete required closing checklists and end‑of‑day tasks.
  • Ensure all children have been safely dismissed before leaving the building.
  • Communicate any important end‑of‑day information to leadership.

What We're Looking For

• 2+ years of experience in a customer-facing or sales-focused role.
• Previous childcare or classroom experience is a plus.
• Strong communication and relationship‑building skills.
• Comfortable interacting with children, families, teachers, and prospective customers.
• Organized, dependable, and able to multitask.
• Strong leadership and problem‑solving skills.
• Comfortable learning and using computer systems and customer databases.
• Must be dependable and comfortable working a 9:30 AM–6:30 PM schedule.