Front Desk & Clinical Care Assistant

NYU Langone; New York (NY); On-site; USD 59,000 - 60,000; Full time

Job summary

NYU Langone Health is seeking a Patient Care Assistant (FGP) for the Astoria Queens site. The role combines front-desk duties, patient check-in/out, telephony, and hands-on clinical support within NYS scope of practice, under the supervision of the clinical team.

Key tasks include greeting patients, guiding them through check-in, updating records in EPIC, and supporting patient flow, room preparation, and basic vital signs in a fast-paced outpatient setting.

Qualifications

• High school graduate or equivalent required.
• Working knowledge of English is essential.
• Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years.

Responsibilities

• Greets patients and completes check-in and check-out processes.
• Answers phones and schedules appointments.
• Escorts patients to exam rooms and prepares rooms for provider visit.
• Maintains patient privacy and HIPAA compliance.
• Performs administrative tasks including data entry and insurance verification.

Skills

Patient care

Communication

HIPAA compliance

EPIC EMR

Education

High school diploma or equivalent

Tools

EPIC EMR

Job description

NYU Langone Health is seeking a Patient Care Assistant (FGP) for the Astoria Queens site. The role combines front-desk duties, patient check-in/out, telephony, and hands-on clinical support within NYS scope of practice, under the supervision of the clinical team.

Key tasks include greeting patients, guiding them through check-in, updating records in EPIC, and supporting patient flow, room preparation, and basic vital signs in a fast-paced outpatient setting.