Clinical Front Desk & Patient Care Assistant

NYU Langone Health; New York (NY); On-site; USD 59,000 - 60,000; Full time

Job summary

NYU Langone Health in New York is seeking a Patient Care Assistant to support patient intake, scheduling, and room readiness in Astoria Queens. The role emphasizes patient interaction, data accuracy, and collaboration with clinical staff.

Responsibilities include updating EPIC records, protecting patient privacy under HIPAA, and assisting with workflow optimization and patient access initiatives.

Qualifications

• High school graduate or equivalent required.
• Competencies: Working knowledge of English in verbal, reading and writing abilities; other language an asset.
• Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years.

Responsibilities

• Greets patients and completes check-in and check-out processes as needed.
• Answers phones and schedules appointments.
• Addresses questions or routes calls/messages to appropriate contact.
• Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit.
• Validates patient medical record per FGP guidelines when accessing and/or updating information.

Skills

English communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

NYU Langone Health in New York is seeking a Patient Care Assistant to support patient intake, scheduling, and room readiness in Astoria Queens. The role emphasizes patient interaction, data accuracy, and collaboration with clinical staff.

Responsibilities include updating EPIC records, protecting patient privacy under HIPAA, and assisting with workflow optimization and patient access initiatives.