Front Desk/Clinical Assistant - Temp to Perm

Power Personnel; Burlingame (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health insurance options

Weekly payroll

24-hour accessibility and personalized

Refer-a-friend bonus: $250

Job summary

Power Personnel is seeking a Front Desk/Clinical Assistant for a busy pediatric clinic in Burlingame, CA. You will be the first point of contact for families, handling high-volume calls, scheduling, and patient check-in/out. This is a full-time, temp-to-hire role with a Monday–Friday schedule and a pay range of $26.00–$28.00/hr.

Start ASAP is ideal; the role requires strong customer service, organization, and HIPAA-compliant interactions with patients and families.

Qualifications

• High School Diploma or GED required.
• 1+ year of front desk / receptionist / scheduling experience in a clinic or medical office.

Responsibilities

• Welcome pediatric patients and families and provide a professional, friendly front desk experience.
• Manage high-volume, multi-line phone calls (scheduling, messages, call routing).
• Schedule, confirm, and reschedule appointments accurately and efficiently.
• Check patients in and out, verify demographics, and ensure paperwork is complete.
• Communicate clearly with parents regarding appointments, wait times, and clinic processes.
• Support patient flow by coordinating with clinical/admin staff throughout the day.
• Maintain organized front desk operations (scanning, filing, updating records).
• Keep the front desk and waiting area clean, orderly, and welcoming.
• Follow all privacy/confidentiality expectations, including HIPAA.

Job description

A busy pediatric clinic in Burlingame, CA is seeking a Front Desk/Clinical Assistant (clerical) to serve as the first point of contact for patients and families. This is a full-time, temp-to-hire opportunity for someone who thrives in a high-visibility, fast-paced environment and can confidently balance high-volume phones, scheduling, and patient check-in/out.

Schedule, Pay, & Assignment Details

• Pay: $26.00–$28.00/hr (Depending on experience)
• Schedule: Monday–Friday, 8:15 AM–5:15 PM
• Start: ASAP (ideal candidate can start quickly / already cleared)
• Duration: ~6 months initially, temp-to-hire
• Department: Pediatrics
• Location: Burlingame, CA (on-site)

What You’ll Do (Key Responsibilities)

• Welcome pediatric patients and families and provide a professional, friendly front desk experience
• Manage high-volume, multi-line phone calls (scheduling, messages, call routing)
• Schedule, confirm, and reschedule appointments accurately and efficiently
• Check patients in and out, verify demographics, and ensure paperwork is complete
• Communicate clearly with parents regarding appointments, wait times, and clinic processes
• Support patient flow by coordinating with clinical/admin staff throughout the day
• Maintain organized front desk operations (scanning, filing, updating records)
• Keep the front desk and waiting area clean, orderly, and welcoming
• Follow all privacy/confidentiality expectations, including HIPAA

Required Qualifications

• High School Diploma or GED
• 1+ year of front desk / receptionist / scheduling experience in a clinic or medical office
• Proven ability to handle high-volume calls and scheduling in a fast-paced setting
• Strong customer service and professional communication (in-person + phone)
• Strong organization, attention to detail, and ability to multitask/prioritize in real time
• Comfortable being patient-facing all day in a high-visibility role

Why This Role

• Temp-to-hire pathway (chance to convert to a long-term position)
• Consistent weekday schedule (no weekends listed)
• High-impact role: you’re the “face” of the clinic and help shape the family experience
• Opportunity to build deeper experience in scheduling, patient flow, and healthcare operations

About Power Personnel

Power Personnel has supported healthcare professionals across Northern California since 1994.

We offer:

• Health insurance options (eligibility may vary by assignment)
• Weekly payroll
• 24-hour accessibility and personalized recruiter support
• Refer-a-friend bonus: $250 (eligibility rules apply; referral must work at least 20 shifts)