Front Desk/Clinical Assistant

Power Personnel; Palo Alto (CA); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Refer-a-friend bonus

Weekly payroll

24-hour accessibility

Personalized service

Great working location

Descripción de la vacante

Power Personnel is seeking an organized Clinical Assistant for the OB Genetics department in Palo Alto, CA. The role offers competitive pay at $28.00 per hour with a Monday–Friday schedule from 8:00am to 5:00pm and a start ASAP.

The assignment runs for 13 weeks and includes benefits and a refer-a-friend bonus. Ideal candidates have a High School Diploma or GED, 1–2 years of Clinical Assistant experience, strong front office skills, and EPIC experience is preferred.

Formación

• High School Diploma or GED equivalent.
• 1–2 years of Clinical Assistant experience.
• Strong front office experience.
• EPIC experience preferred.
• Previous work history with Stanford Children's Health is highly preferred.
• Excellent customer service.

Responsabilidades

• Greets and assists patients with appointment questions.
• Answers multi-line phone and routes calls.
• Verifies and documents patient information and demographics.
• Registers patients for clinic visits.
• Schedules and edits appointments using the scheduling system.
• Links authorization and payment to appointment.
• Maintains patient records and documentation.

Conocimientos

Front office

Customer service

Communication

Medical terminology

MS Office

Educación

High School Diploma or GED

Herramientas

EPIC

Descripción del empleo

Are you an organized, customer-focused and passionate Clinical Assistant? If you answered yes, be the welcoming face for expectant mothers and help deliver exceptional care during this special time.

About the Job

• Competitive pay: $28.00 per hour
• Great Schedule: Monday - Friday
• Shift Times: 8:00am-5:00pm
• Start Date: ASAP!
• Duration: 13 weeks
• Department: OB Genetics
• Location: Palo Alto, California

Benefits

• Great working location
• Health insurance
• Refer-a-friend bonus
• Weekly payroll
• 24-hour accessibility
• Personalized service

Refer a friend and get $250 bonus for every referral! [e-mail] In order to get the bonus, the person referred must work at least 20 shifts.

Required

• High School Diploma or GED equivalent
• Minimum of 1 to 2 years of Clinical Assistant experience
• Strong front office experience
• EPIC Experience Preferred
• Previous work history with Stanford Children's Health (highly preferred)
• Excellent customer service

Skills & Abilities

• Ability to interact with families, staff and peers based on the needs of the individual taking into consideration age, cultural, and developmental needs.
• Knowledge of medical terminology
• Knowledge of computer systems and software used in functional area
• Knowledge of basic computer skills: MS Office (Word, Excel, PowerPoint, and Outlook)
• Ability to speak, read, write and understand effectively at a level appropriate for the job
• Ability to field phone calls and answer questions
• Ability to multi-task and to change priorities regularly
• Ability to adjust communication to fit the needs and level of understanding of the receiver
• Ability to exercise calmness in stressful situations

Responsibilities

• Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
• Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians.
• Assures appropriate verifications and authorizations are complete before patient sees provider.
• Registers patients for clinic visit.
• Collects patient demographic and insurance data and enters into the system.
• Schedules patient care appointment and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
• Links authorization and payment to appointment.
• Inform patients of authorization and payment for new and returning patients.
• Ensures services are authorized by payer source.
• Identifies services requiring authorization and appropriate process for the payer type.
• Schedules ancillary services for patients and provides appropriate instructions.
• Manages information utilizing appropriate manual or electronic systems.
• Locates and prepares patient medical records for clinical appointments, phone messages, and other request.

About Us

Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!