Integrated Health Clinic Operations Lead

Detroit Recovery Project; Detroit (MI); Sur place; USD 29 797 - 31 133; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

401(k) with Company Match

Professional Development Opportunities

Pet Insurance

Résumé du poste

Detroit Recovery Project in Detroit, MI, is seeking a Clinical Operations Coordinator to manage daily operations and enhance patient experience at our Integrated Health Clinic. This role involves leading front desk activities, ensuring effective patient flow, and collaborating with clinic staff to maintain a professional environment.

The ideal candidate will have significant experience in outpatient healthcare settings, strong customer service skills, and a commitment to operational excellence. Competitive benefits include medical/dental insurance, 401(k) with match, and professional development opportunities.

Qualifications

• Minimum of two years experience in healthcare or outpatient clinic setting.
• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) credential preferred.
• Experience with Electronic Health Records required.

Responsabilités

• Coordinate day-to-day clinic operations and front desk workflow.
• Provide oversight, training, and support to front desk staff.
• Monitor patient scheduling, registration, check-in, and check-out processes.

Connaissances

Customer service

Communication

Organizational skills

Problem-solving skills

Formation

High School Diploma or GED

Associate degree in Healthcare Administration or related field

Outils

NextGen EHR

Microsoft Office Suite

Description du poste

Detroit Recovery Project in Detroit, MI, is seeking a Clinical Operations Coordinator to manage daily operations and enhance patient experience at our Integrated Health Clinic. This role involves leading front desk activities, ensuring effective patient flow, and collaborating with clinic staff to maintain a professional environment.

The ideal candidate will have significant experience in outpatient healthcare settings, strong customer service skills, and a commitment to operational excellence. Competitive benefits include medical/dental insurance, 401(k) with match, and professional development opportunities.