Integrated Health Clinic Operations Lead

Detroit Recovery Project; Detroit (MI); On-site; USD 29,797 - 31,133; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Professional Development Opportunities

Pet Insurance

Job summary

Detroit Recovery Project in Detroit, MI, is seeking a Clinical Operations Coordinator to manage daily operations and enhance patient experience at our Integrated Health Clinic. This role involves leading front desk activities, ensuring effective patient flow, and collaborating with clinic staff to maintain a professional environment.

The ideal candidate will have significant experience in outpatient healthcare settings, strong customer service skills, and a commitment to operational excellence. Competitive benefits include medical/dental insurance, 401(k) with match, and professional development opportunities.

Qualifications

• Minimum of two years experience in healthcare or outpatient clinic setting.
• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) credential preferred.
• Experience with Electronic Health Records required.

Responsibilities

• Coordinate day-to-day clinic operations and front desk workflow.
• Provide oversight, training, and support to front desk staff.
• Monitor patient scheduling, registration, check-in, and check-out processes.

Skills

Customer service

Communication

Organizational skills

Problem-solving skills

Education

High School Diploma or GED

Associate degree in Healthcare Administration or related field

Tools

NextGen EHR

Microsoft Office Suite

Job description

Detroit Recovery Project in Detroit, MI, is seeking a Clinical Operations Coordinator to manage daily operations and enhance patient experience at our Integrated Health Clinic. This role involves leading front desk activities, ensuring effective patient flow, and collaborating with clinic staff to maintain a professional environment.

The ideal candidate will have significant experience in outpatient healthcare settings, strong customer service skills, and a commitment to operational excellence. Competitive benefits include medical/dental insurance, 401(k) with match, and professional development opportunities.