Front Desk & Client Support Specialist

Northstar-Memorial-Group; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

NorthStar Memorial Group is seeking a Receptionist at Memorial Plan San Jose-Ferdinand in Hialeah, Florida. The receptionist will be the first point of contact and provide information about locations, departments, and services offered while greeting visitors and directing them appropriately.

The role requires basic computer skills, a high school diploma, and 6+ months of customer service or receptionist experience, with a focus on professional communication and customer satisfaction.

Qualifications

• High School Diploma or equivalent education.
• 6+ months of customer service or receptionist experience.
• Basic computer skills—MS Word and Outlook.
• Professional communication skills.

Responsibilities

• Answer phone calls and direct them to the appropriate person.
• Assist in answering customer questions and resolving any issues.
• Collect, sort, distribute, and prepare mail and schedule courier deliveries.
• Greet visitors and direct them to the appropriate location.
• Provide information about location such as departments, offices, employees, and services offered.

Skills

Customer service

Phone etiquette

Professional communication

Basic computer skills

Education

High School Diploma or equivalent

Tools

MS Word

Outlook

Job description

NorthStar Memorial Group is seeking a Receptionist at Memorial Plan San Jose-Ferdinand in Hialeah, Florida. The receptionist will be the first point of contact and provide information about locations, departments, and services offered while greeting visitors and directing them appropriately.

The role requires basic computer skills, a high school diploma, and 6+ months of customer service or receptionist experience, with a focus on professional communication and customer satisfaction.