Front Desk Coordinator — Client Care Specialist

NorthStar Memorial Group; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

NorthStar Memorial Group seeks a receptionist at Restland Funeral Home in Dallas, TX. You will be the friendly first point of contact for families, answer calls, greet visitors, and direct inquiries to the appropriate departments, supporting a calm, respectful client experience.

The role requires a High School Diploma, 6+ months of receptionist or customer service experience, and basic computer skills (MS Word and Outlook).

Qualifications

• High School Diploma or equivalent education.
• 6+ months of customer service or receptionist experience.
• Basic computer skills, MS Word and Outlook.
• Professional communication skills.

Responsibilities

• Answer phone calls and direct them to the appropriate person.
• Assist in answering customer questions and resolving any issues.
• Collect, sort, distribute, and prepare mail and schedule courier deliveries.
• Greet visitors and direct them to the appropriate location.
• Provide information about location such as departments, offices, employees, and services offered.

Skills

Customer service

Receptionist experience

Professional communication

Education

High School Diploma or equivalent education

Tools

MS Word

Outlook

Job description

NorthStar Memorial Group seeks a receptionist at Restland Funeral Home in Dallas, TX. You will be the friendly first point of contact for families, answer calls, greet visitors, and direct inquiries to the appropriate departments, supporting a calm, respectful client experience.

The role requires a High School Diploma, 6+ months of receptionist or customer service experience, and basic computer skills (MS Word and Outlook).