Front Desk & Client Services Specialist

Agent Lee Hudson; Virginia Beach (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Parental leave

Vision insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lee Hudson - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Virginia Beach, VA. The role focuses on greeting customers, handling inquiries, scheduling appointments, and supporting the office with administrative tasks.

You will engage with prospective and existing customers to discuss insurance options and ensure excellent service. Ideal candidates are highly organized, detail-oriented, and comfortable with sales conversations.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Lee Hudson - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Virginia Beach, VA. The role focuses on greeting customers, handling inquiries, scheduling appointments, and supporting the office with administrative tasks.

You will engage with prospective and existing customers to discuss insurance options and ensure excellent service. Ideal candidates are highly organized, detail-oriented, and comfortable with sales conversations.