Front Desk & Client Services Coordinator

Kisling, Nestico & Redick, LLC (KNR); Sylvania (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Kisling, Nestico & Redick, LLC (KNR) is seeking a Receptionist to greet clients, answer calls, and provide guidance to visitors. The role supports the firm with clerical tasks, mail handling, and meeting coordination from a hands-on office setting.

The candidate will report to the Office Manager and collaborate with the Intake Manager, performing daily admin work and ensuring a professional front desk presence at KNR.

Qualifications

• Excellent clerical and office administrative tasks.
• Strong written and verbal communication; organized and timely.
• High command of English grammar, usage, punctuation and spelling.
• Proficient in Microsoft Office or similar software.
• Attention to detail with accuracy.
• Able to meet timelines and maintain professionalism.
• Able to build effective work relationships.
• Operate standard office equipment (phone, printers, scanners).
• Strong interpersonal and customer service skills.
• Patient and professional with visitors and clients.

Responsibilities

• Greet clients and visitors in person or by phone.
• Alert firm personnel of visitor arrivals.
• Screen inquiries and route calls to legal teams on a multi-line phone system.
• Maintain reception area cleanliness and monitor security risks.
• Assemble and stamp mailers by deadlines.
• Set up boardroom space and provide refreshments.
• Distribute and oversee mail flow both incoming and outgoing.
• Complete clerical duties as requested.
• Conduct client satisfaction surveys.
• Daily administrative tasks: filing, scanning, and scheduling.

Skills

Excellent clerical & office tasks

Clear written & verbal communication

English grammar, usage & spelling

Microsoft Office proficiency

Attention to detail

Time management & professionalism

Team collaboration & relationship care

Equipment operation & coordination

Interpersonal & customer service

Patience with visitors & clients

Education

High School Diploma or GED

Tools

Multi-line phone system

Office equipment (printer/scanner)

Microsoft Office Suite

Job description

Kisling, Nestico & Redick, LLC (KNR) is seeking a Receptionist to greet clients, answer calls, and provide guidance to visitors. The role supports the firm with clerical tasks, mail handling, and meeting coordination from a hands-on office setting.

The candidate will report to the Office Manager and collaborate with the Intake Manager, performing daily admin work and ensuring a professional front desk presence at KNR.