Front Desk & Client Services Associate | Insurance Agency

Kim Benton State Farm; Millsboro (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kim Benton - State Farm Agent is seeking a friendly Receptionist to greet clients, answer calls, and coordinate scheduling. You will maintain customer records and assist the team with office communications while identifying opportunities to offer insurance options.

The ideal candidate is organized, customer-focused, and comfortable with sales conversations in a supportive, growth-oriented environment within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

MS Office

Tools

CRM systems

Microsoft Office

Job description

Kim Benton - State Farm Agent is seeking a friendly Receptionist to greet clients, answer calls, and coordinate scheduling. You will maintain customer records and assist the team with office communications while identifying opportunities to offer insurance options.

The ideal candidate is organized, customer-focused, and comfortable with sales conversations in a supportive, growth-oriented environment within the insurance industry.