Front Desk & Customer Service Associate

Josh Benton - State Farm Agent; Cary (NC); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Josh Benton - State Farm Agent is seeking a Receptionist to join the team and support daily office operations in Cary, NC. The role emphasizes warm greetings, scheduling, and efficient handling of inquiries to ensure excellent customer service.

You will engage with customers and assist in offering relevant insurance options as part of a supportive team. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive and productive

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Josh Benton - State Farm Agent is seeking a Receptionist to join the team and support daily office operations in Cary, NC. The role emphasizes warm greetings, scheduling, and efficient handling of inquiries to ensure excellent customer service.

You will engage with customers and assist in offering relevant insurance options as part of a supportive team. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive and productive