Front Desk & Client Services Associate

Nathan Ferguson - State Farm Agent; Uniontown (Fayette County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA

Paid time off

Wellness resources

Bonus based on performance

Competitive salary

Job summary

Nathan Ferguson State Farm is seeking a receptionist who is highly organized and customer focused to greet visitors, manage calls, schedule appointments, and maintain records in a fast-paced office.

You will support the team with administrative tasks, engage with clients to identify insurance opportunities, and contribute to a positive workplace culture through reliable, detail‑oriented work.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service skills

Communication skills

Organizational skills

Sales conversations

CRM & MS Office

Tools

Microsoft Office

CRM systems

Job description

Nathan Ferguson State Farm is seeking a receptionist who is highly organized and customer focused to greet visitors, manage calls, schedule appointments, and maintain records in a fast-paced office.

You will support the team with administrative tasks, engage with clients to identify insurance opportunities, and contribute to a positive workplace culture through reliable, detail‑oriented work.