Receptionist - State Farm Agent Team Member

State Farm; Uniontown (Fayette County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA

Paid time off

Wellness resources

Bonus based on performance

Competitive salary

Job summary

Nathan Ferguson State Farm in Uniontown, PA is seeking a friendly, organized receptionist to join our team and serve customers both in person and by phone.

The ideal candidate will manage appointment scheduling, handle inquiries, maintain customer records, and gently introduce insurance options. Strong communication, multitasking, and Microsoft Office skills are essential.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• SIMPLE IRA
• Paid time off
• Wellness resources
• Bonus based on performance
• Competitive salary

Role Description

Nathan Ferguson State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.