Front Desk & Client Relations Specialist (Growth Path)

Robert Garner - State Farm Agent; Minerva (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

401(k)

Bonus based on performance

Flexible schedule

Training & development

Advancement opportunity

Job summary

Robert Garner - State Farm Agent is seeking a motivated Receptionist - State Farm Agent Team Member to join a busy office. The role focuses on front-office support, greeting customers, managing schedules, and maintaining records to ensure smooth daily operations.

The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks while delivering excellent customer service and opportunities to advance within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Robert Garner - State Farm Agent is seeking a motivated Receptionist - State Farm Agent Team Member to join a busy office. The role focuses on front-office support, greeting customers, managing schedules, and maintaining records to ensure smooth daily operations.

The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks while delivering excellent customer service and opportunities to advance within the agency.