Front Desk & Client Experience Specialist

Jackson Hewitt; Inverness (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Jackson Hewitt in Inverness, FL is seeking a friendly Greeter/Receptionist to be the face of the store during busy periods. You will welcome clients, explain services, and promote promotions to encourage tax preparation appointments.

This seasonal role involves assisting with scheduling, answering phones, and guiding clients through the check-in process to ensure a positive experience. Ideal candidates have a High School Diploma or GED, strong communication skills, and reliable transportation;

Qualifications

• High School Diploma/ GED or equivalent business experience.
• Customer service or sales experience preferred.
• Reliable transportation, valid driver’s license and insurance preferred.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation to share Jackson Hewitt services and promotions.
• Offers promotional items by walking the store floor (vendor partners) or marketing to nearby businesses.
• Assists with scheduling tax preparation appointments.
• Monitors client flow at the location and keeps clients engaged during wait times.
• Monitors client activity and assists with phones or check distribution as needed.

Skills

Interpersonal skills

Customer service

Sales experience

Reliable transportation

Driver's license

Education

High School Diploma / GED

Job description

Jackson Hewitt in Inverness, FL is seeking a friendly Greeter/Receptionist to be the face of the store during busy periods. You will welcome clients, explain services, and promote promotions to encourage tax preparation appointments.

This seasonal role involves assisting with scheduling, answering phones, and guiding clients through the check-in process to ensure a positive experience. Ideal candidates have a High School Diploma or GED, strong communication skills, and reliable transportation;