Front Desk & Client Experience Coordinator

Faegre Drinker; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Volunteer opportunities

Wellness program

Paid time off

Job summary

Faegre Drinker Biddle & Reath LLP is seeking a Receptionist for our Des Moines office. You will be part of a dynamic team delivering a positive, professional, and welcoming first impression to clients, visitors, colleagues, and partners.

You will support a hybrid culture with a focus on office operations, event coordination, and providing onsite legal administrative support as needed. Experience in a professional office environment and strong Microsoft Office skills are preferred.

Qualifications

• Experience working in a law firm or professional office environment preferred.
• Knowledge of office operations and functions.
• Ability and willingness to work outside normal hours when needed.
• Experience with Microsoft Office Suite (Outlook, Word, PowerPoint and Excel).
• Experience planning events or working with outside vendors.

Responsibilities

• Answer and relay calls promptly; gather information and transfer calls appropriately.
• Assign and audit access cards.
• Maintain visitor calendar and welcome guests professionally.
• Place and manage all food orders in accordance with guidelines.
• Help maintain reception lobby, conference rooms, and beverage pantry.
• Partner with Regional Office Administrator and Marketing/events teams for office and client events.
• Assist with onsite legal administrative support to attorneys as needed.
• Maintain and reconcile firm credit card monthly.
• Set up Teams, Zoom, and cross-office video conferences.
• Contribute to special projects and other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Office

Job description

Faegre Drinker Biddle & Reath LLP is seeking a Receptionist for our Des Moines office. You will be part of a dynamic team delivering a positive, professional, and welcoming first impression to clients, visitors, colleagues, and partners.

You will support a hybrid culture with a focus on office operations, event coordination, and providing onsite legal administrative support as needed. Experience in a professional office environment and strong Microsoft Office skills are preferred.