Receptionist

Faegre Drinker; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Volunteer opportunities

Wellness program

Paid time off

Job summary

Faegre Drinker Biddle & Reath LLP is seeking a Receptionist for our Des Moines office. You will be part of a dynamic team delivering a positive, professional, and welcoming first impression to clients, visitors, colleagues, and partners.

You will support a hybrid culture with a focus on office operations, event coordination, and providing onsite legal administrative support as needed. Experience in a professional office environment and strong Microsoft Office skills are preferred.

Qualifications

• Experience working in a law firm or professional office environment preferred.
• Knowledge of office operations and functions.
• Ability and willingness to work outside normal hours when needed.
• Experience with Microsoft Office Suite (Outlook, Word, PowerPoint and Excel).
• Experience planning events or working with outside vendors.

Responsibilities

• Answer and relay calls promptly; gather information and transfer calls appropriately.
• Assign and audit access cards.
• Maintain visitor calendar and welcome guests professionally.
• Place and manage all food orders in accordance with guidelines.
• Help maintain reception lobby, conference rooms, and beverage pantry.
• Partner with Regional Office Administrator and Marketing/events teams for office and client events.
• Assist with onsite legal administrative support to attorneys as needed.
• Maintain and reconcile firm credit card monthly.
• Set up Teams, Zoom, and cross-office video conferences.
• Contribute to special projects and other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Office

Job description

Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.

Job Description Summary:

Faegre Drinker has an opportunity for a Receptionist to work in our Des Moines office. You will be part of a dynamic team dedicated to providing a positive, professional, warm and engaging first impression of the firm for all clients, visitors, colleagues, and business partners. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.

Job Description:

What you would do:

• Answer and relay calls promptly; gather information and transfer calls appropriately
• Assign and audit access cards
• Maintain visitor calendar and welcome guests professionally
• Place and manage all food orders in accordance with food order guidelines
• Help maintain reception lobby, conference rooms, and client and guest beverage pantry
• Partner with Regional Office Administrator, Business Development & Marketing team and Events Planning team for office and client events
• Assist with providing onsite legal administrative support to attorneys as needed
• Maintain and reconcile firm credit card monthly
• Set-up all Teams, Zoom, and all cross-office video conference meetings.
• Special projects and other duties as assigned

What is expected:

• Ability to problem-solve
• Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference)
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment
• Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate
• Willingness to be flexible with time and adjust to a changing work environment
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
• Ability to use sound judgment and discretion in dealing with highly confidential information
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations

What we offer:

• Flexible working environment for work-life success
• Opportunity to participate in firm-sponsored volunteer events
• Wellness programming with personalized content and activities
• Professional environment and the opportunity to work with experts at the top of their fields
• Variety of health plan options, as well as dental, vision and 401(k) plans
• Generous paid time off

What is required:

• Experience working in a law firm or relevant prior professional office environment experience preferred
• Knowledge of office operations and functions
• Ability and willingness to work outside normal work hours when needed
• Experience with Microsoft Office Suite (Outlook, Word, PowerPoint and particularly Excel)
• Experience planning events or working with outside vendors

Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.