Front Desk & Client Concierge – Banking Office

Salem Five; Woburn (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) matching

Tuition reimbursement

Employee referral program

Job summary

Salem Five Insurance seeks an organized front desk administrator to support daily office operations in our Woburn/ Danvers offices. You will handle phones, greet clients, manage mail and shipments, and assist Account Managers with clerical tasks.

We offer a comprehensive benefits package and clear pathways for growth. Salary ranges from $45,000 to $55,000, commensurate with experience and location.

Qualifications

• High school diploma or GED required; or equivalent combination of education and experience.

Responsibilities

• Answer multi-line telephone and transfer calls to the appropriate person or take messages.
• Greet and screen visitors in a professional manner and notify the appropriate person of arrival.
• Maintain a professional office environment and promote a positive image for the agency.
• Coordinate UPS shipping for overnight packages and verify deliveries for clients and Account Managers.
• Perform clerical duties including typing, photocopying, faxing, collating, and shredding paperwork.
• Prepare daily outgoing mail and process through the postage meter.
• Manage incoming mail and assign to the appropriate Account Manager or department.
• Assist manager with various duties and train new front desk staff.
• Ensure compliance with banking laws and company policies; take on additional responsibilities as needed.

Education

High school diploma or GED

Job description

Salem Five Insurance seeks an organized front desk administrator to support daily office operations in our Woburn/ Danvers offices. You will handle phones, greet clients, manage mail and shipments, and assist Account Managers with clerical tasks.

We offer a comprehensive benefits package and clear pathways for growth. Salary ranges from $45,000 to $55,000, commensurate with experience and location.