Front Desk & Client Care Specialist (Insurance)

Tonyfreeman; Claremont (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Flexible schedule

Job summary

Tony Freeman - State Farm Agent in California is hiring a friendly Receptionist to join our team. You will greet clients, manage calls and appointments, and support daily office operations with a positive, professional demeanor.

Ideal candidates bring prior front desk or customer service experience, strong communication, and comfort with sales conversations. Proficiency with MS Office and CRM systems helps you thrive in a fast-paced, client-focused insurance environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Tony Freeman - State Farm Agent in California is hiring a friendly Receptionist to join our team. You will greet clients, manage calls and appointments, and support daily office operations with a positive, professional demeanor.

Ideal candidates bring prior front desk or customer service experience, strong communication, and comfort with sales conversations. Proficiency with MS Office and CRM systems helps you thrive in a fast-paced, client-focused insurance environment.