Front Desk & Client Care Specialist - Flexible Schedule

Ken Davis - State Farm Agent; Huntsville (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

License reimbursement

Simple IRA

Bonus based on performance

Job summary

Ken Davis - State Farm Agent in Huntsville, AL is seeking a Receptionist - State Farm Agent Team Member to join a client-focused office.

You will greet customers, handle calls, manage appointments, and support the team with administrative tasks while identifying opportunities to offer insurance options.

The role emphasizes organization, excellent service, and collaboration in a fast-paced environment, with growth potential within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales dialogue

Tools

Microsoft Office

CRM systems

Job description

Ken Davis - State Farm Agent in Huntsville, AL is seeking a Receptionist - State Farm Agent Team Member to join a client-focused office.

You will greet customers, handle calls, manage appointments, and support the team with administrative tasks while identifying opportunities to offer insurance options.

The role emphasizes organization, excellent service, and collaboration in a fast-paced environment, with growth potential within the agency.