Account Associate: Customer-First Insurance Specialist

Ken Davis - State Farm Agent; Huntsville (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ken Davis - State Farm Agent is seeking an Account Associate to join the agency team in Huntsville. You will grow the agency through meaningful customer relationships, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products and services.

As part of the role, you will assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while aiming to improve the lives of our customers and advance

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Licensing is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Licensing

Job description

Ken Davis - State Farm Agent is seeking an Account Associate to join the agency team in Huntsville. You will grow the agency through meaningful customer relationships, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products and services.

As part of the role, you will assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while aiming to improve the lives of our customers and advance