Front Desk Clerk, The Sheraton

Delaware North; Nashua (NH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Tuition reimbursement

Job summary

Delaware North Gaming is hiring a Front Desk Clerk at The Sheraton in Nashua, New Hampshire. This full-time or part-time role requires a friendly, outgoing, customer-service oriented approach to greet guests and make a great first impression.

You will greet and register guests, manage cash and card transactions, resolve small issues promptly, and coordinate with housekeeping to keep rooms ready. We offer weekly pay and a benefits package including health, dental and vision insurance, 401(k) with

Qualifications

• Must be 18 years of age or older.
• No high school diploma or GED required.
• Good interpersonal communication skills in person and by phone; previous customer service experience is beneficial.
• Ability to multitask and stay professional under pressure from guests and supervisors.

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance daily figures, post room and tax charges on guest accounts.

Skills

Customer service

Interpersonal communication

Multitasking

Education

High school diploma not required

Job description

The opportunity Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at The Sheraton in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

The opportunity Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at The Sheraton in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

Pay

$18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What We Offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

More About You

• Must be 18 years of age or older.
• No high school diploma or GED required.
• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
• Ability to multitask, function in a professional manner under pressure from guests and supervisors.

Physical Requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.

Shift details

• Days
• Evenings
• Holidays
• Overnight

Who We Are

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.